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Data Protection

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Changing your settings for cookies and privacy

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Privacy Policy

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Privacy information for the use of the website www.enbw.com

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1. Who is responsible for the processing of my data?

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2. How can I contact the data protection officer?

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3. How is my data processed when I visit the website?

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3.1 Recording of technically necessary data sets and log files

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3.2 Use of cookies and other technologies

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3.3 Use of cookies requiring consent and technologies based on consent

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3.4 Creating a personal customer profile – only with your consent

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3.5 Use of the registration function

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3.6 Use of heat pump consulting

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3.7 Use of a contact form

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3.8 Contact by telephone

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3.9 Communication with us via Facebook Messenger

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3.10 Integration of news feeds

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3.11 Newsletter

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3.12 Comment function, feedback and evaluation

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3.13 Processing of your data due to legal requirements

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3.14 Processing of your data on the basis of consent given by you

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4. What categories of recipients receive my data?

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5. Will my data also be transmitted to recipients in countries outside the European Economic Area? How is an adequate level of data protection ensured?

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6. What must I consider when using links from a data protection perspective?

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7. What about the security of my data?

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8. What applies to data relating to children?

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9. What rights do I have regarding my data?

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10. Can I withdraw my consent?

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11. Do I have a right to lodge a complaint with a supervisory authority?

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12. Do I have to provide the data or is the provision necessary for the conclusion of a contract?

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13. Will my data be used for automated decision-making? And if so, how is this done and what are the consequences for me?

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14. Is this information subject to change? If so, how will I be informed?

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Further information

You can download our data protection documents here.

Your contact for data protection
Fax: Mobile: Phone: